by katherine | Jul 26, 2019 | Blog, Media Room
Product Pusher: Example: A decorator who wants to sell inventory pushes product but the customer wants a design plan. The customer wanted to be listened to and needed help to make his...
by Katherine | Jan 29, 2019 | Blog
If you believe you do not have verbal abusers or bullies in your workplace, TAKE THIS TEST As you read each scenario consider how your workplace could be at risk of a lawsuit if you do not provide training. Scenario A: Verbal Abuse Kills Teamwork Team members...
by Katherine | Feb 3, 2018 | Brands
Who are the Push and Pull that guide you and coach you? We all need someone who is the push to get you moving and to look at your faults and establish accountability. We all need someone who is the pull; they pull you in and slow things down so you can...
by Katherine | Mar 19, 2017 | Blog
Cost is Key, Right? When it comes to making choices on how to spend your company dollars, the first thing we ask is, “What does it cost?” So, let me ask you, every time you find your team or your company challenged with disagreements, grievances, disruptions, and...
by Katherine | Aug 26, 2016 | Blog, Speaker
Why do team members cause you problems and kill your company brand? The answers are found in this simple story: In high school I attended a leadership retreat that changed my life. But when I returned from the retreat I was forced to use what I learned....